FutureFLEX, LLC Membership Terms & Conditions
This Membership Terms & Conditions Agreement (“Agreement”) is entered into between Future Flex, LLC, a California limited liability company (“FutureFLEX,” “we,” or “us”), and the undersigned member (“Member” or “you”).
By signing this Agreement, Member acknowledges and agrees to the following terms governing all memberships, class packs, and training services offered by FutureFLEX at its Bakersfield, California location.
1. Class Reservations, Cancellations, & No-Show Policy
Class Cancellations
Class reservations may be cancelled without penalty up to 10 hours prior to the scheduled class start time.
Cancellations may be made through the Member’s online account or by contacting the studio during regular business hours and receiving verbal confirmation from FutureFLEX staff.
Cancellations submitted via email, text message, voicemail, or social media (Facebook, Instagram, etc.) are not valid and will result in a charge.
Class Packs & Limited Memberships
Failure to cancel a reservation within the 10-hour window, or failure to attend a scheduled class (“no-show”), will result in the forfeiture of that session.
Monthly Unlimited Memberships
• Failure to cancel a reservation at least 10 hours before the class start time will result in a $15 late-cancel fee charged to the Member’s account.
• Failure to attend a scheduled class without cancellation will result in a $20 no show fee charged to the Member’s account.
No-show and late-cancel fees apply equally to all members, regardless of membership type, promotional pricing, or special offers.
2. Membership Hold Policy
FutureFLEX understands that temporary holds may be necessary due to travel, illness, or other personal circumstances.
• Members may pause or hold their membership for a fee of $25 per month to retain their current membership rate.
• Hold requests must be submitted in writing at least two (2) weeks in advance by emailing info@futureflex.life.
• Holds may be granted in monthly increments for up to three (3) consecutive months per calendar year.
• The duration of the hold will extend the contract term by the same length of time.
• Members who choose not to pay the hold fee may instead cancel their membership in accordance with Section 3 below.
3. Cancellation Policy
A. General Cancellations
• All membership cancellations require a minimum of thirty (30) days’ written notice before the next billing date.
• Written notice must be emailed to info@futureflex.life.
• Verbal, text, or social media cancellation requests are not accepted.
• The Member will be billed for one additional billing cycle following receipt of written notice.
B. Paid-In-Full (PIF) Memberships
• Paid-in-full memberships are non-refundable and non-transferable.
• If a Member cancels prior to the end of a paid term, the membership will convert retroactively to the current month-to-month rate, and the rate difference for each active month will be charged immediately.
• Any remaining balance is non-refundable and will not be credited toward future services.
C. Cancellation Exceptions
Members may cancel without penalty in the event of:
• Death or permanent disability, verified by a physician’s statement; or
• Relocation of more than 25 miles from the nearest FutureFLEX facility (proof of new address required).
D. California 5-Day Cooling-Off Period
Under California law, you may cancel this Agreement within five (5) business days after signing, excluding Saturdays, Sundays, and legal holidays, by emailing info@futureflex.life before midnight of the fifth business day.
4. Recurring Payment Authorization
By signing this Agreement, Member authorizes FutureFLEX, LLC to automatically charge the credit/debit card or bank account on file for all membership dues, renewal payments, late fees, no-show fees, and any other charges under this Agreement.
Recurring billing will continue automatically until FutureFLEX receives written notice of cancellation per Section 3.
Member is responsible for keeping all billing information current. A $25 late fee may apply to any failed or declined transactions. FutureFLEX reserves the right to suspend membership access until payment issues are resolved.
5. Photo & Video Release
Member grants permission for FutureFLEX, its affiliates, and representatives to photograph, record, or film their participation in classes, sessions, or events for use in marketing, advertising, social media, and promotional materials.
Member acknowledges that:
• No compensation will be provided for such use.
• FutureFLEX may use their likeness, voice, or image for promotional purposes.
• Member waives the right to inspect or approve the finished materials and releases FutureFLEX from any resulting liability.
6. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be resolved in accordance with the arbitration clause contained in the FutureFLEX Membership Agreement and Liability Waiver.
7. Privacy and Data
Your personal information will be collected, stored, and processed in accordance with the FutureFLEX Privacy Policy.
By booking or participating in any class, service, or membership, you consent to the collection and limited use of your personal data for scheduling, billing, communication, and membership management purposes.
FutureFLEX will never sell or disclose your personal data to third parties except as required by law or necessary to deliver services (e.g., secure payment or scheduling systems).
8. California Civil Code §1789.3 Compliance
If you are a California resident and have a complaint or concern regarding FutureFLEX facilities, digital services, or this Agreement, please contact us first:
FutureFLEX, LLC
Email: info@futureflex.life
Phone: (661) 630-0776
If your concern is not resolved to your satisfaction, you may contact the Consumer Assistance Unit of the California Department of Consumer Affairs at:
1625 North Market Blvd., Suite N-112
Sacramento, CA 95834
Phone: (800) 952-5210
Digital Acknowledgment & Authorization
By providing my digital signature below, I confirm that I have read, understood, and agree to all terms, policies, and conditions set forth in this Membership Agreement.
I acknowledge that my electronic signature holds the same legal effect as a handwritten signature.
I agree to abide by all FutureFLEX studio policies — including class cancellation and no show policies — and I authorize FutureFLEX, LLC to process recurring membership payments and any applicable fees in accordance with this Agreement.
FutureFLEX SMS Terms & Conditions
Effective Date: July 16, 2025
Please read these SMS Terms & Conditions (the “SMS Terms”) carefully. These SMS Terms apply to marketing and non-marketing text messages – also known as short message service (“SMS”) – sent to you by or from FutureFLEX (“Company”).
CONSENT
By opting in to one or more text messaging programs, you expressly consent to receive marketing or non-marketing text messages, as applicable, from FutureFLEX and others texting on its behalf, including text messages made with an automatic telephone dialing system (“autodialer”) at the telephone number(s) you provide. You may opt out at any time. Consent is not required as a condition of purchase. Message frequency may vary.
PROGRAM DESCRIPTION
FutureFLEX, through third-party platform service providers, may use an autodialer to deliver text messages to you. These messages may include:
• Marketing texts about promotions, products, services, contests, giveaways, and special offers
• Non-marketing texts such as class reminders, booking confirmations, waitlist updates, and account notices
COST
Message and data rates may apply to each text message sent or received, per your mobile carrier’s plan. FutureFLEX does not charge a separate fee for sending messages, but you are responsible for carrier charges.
HELP & STOP
• Text HELP for more information.
• Text STOP to unsubscribe.
After texting STOP, you may receive a confirmation text and could still receive texts for a short period while your request is processed. Opting out of one program does not opt you out of all messages unless explicitly stated.
For assistance, contact:
661-630-0776
YOUR MOBILE NUMBER
You certify that you are the owner or authorized user of the mobile number provided. If your number changes, you must notify FutureFLEX. You agree to indemnify and hold harmless FutureFLEX, its affiliates, and service providers from any claims related to your failure to do so.
DISCLAIMER OF WARRANTIES
SMS services are provided “as is” and “as available.” FutureFLEX and its service providers disclaim all warranties, including those of merchantability and fitness for a particular purpose. We are not liable for any issues caused by network delays, incomplete messages, or other cellular performance limitations.
DISPUTE RESOLUTION
To the fullest extent permitted by law, you and FutureFLEX agree to resolve any disputes through confidential, binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in Los Angeles County, California.
• You and FutureFLEX waive any right to class actions or jury trials.
• Arbitration must begin within one year of the dispute.
• The arbitrator’s decision will be final and enforceable in any court of competent jurisdiction.
If you initiate arbitration, your filing fee will be limited to the AAA filing fee. All other arbitration fees will be split unless FutureFLEX agrees to cover your portion.
GOVERNING LAW
These SMS Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
CHANGES TO SMS TERMS
FutureFLEX reserves the right to modify these SMS Terms at any time. Continued use or enrollment in any SMS program after changes constitutes your acceptance of those changes.
SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining terms shall remain in full force and effect, and the invalid term will be replaced with one that most closely reflects the original intent.